Our reputation is your guarantee
Our livelihood depends on your satisfaction.
A huge amount of our work comes from customer recommendations, so your guarantee of excellent service and workmanship comes from our determination to protect our hard earned reputation.
We provide a full 12 month guarantee on all our labor, which, in certain circumstances, can be upgraded to 2 years on some types of installation. (This does not mean that we guarrantee that a washer change-out on a faucet will last a year as we have no control over how long a washer will last in an old faucet)
All plumbing parts are guaranteed for 90 days against defects.
Most electrical appliances and devices are not warranted by us - but are covered by most manufacturers warrantees.(We have no control over the performance of electrical parts - but we will assist getting replacements if needed)
Plumb Creek Plumbing employs fully trained Licensed Proffesionals, who will inspect work and advise customers on the most appropriate course of action.
Any defects arising from faulty installation or repair work, that may require rectification, and that occur within the guarantee period, are treated as a priority and will be dealt with at the customer's earliest possible convenience.
All materials and products provided by Plumb Creek Plumbing are covered by full manufacturers' warrantees and our labor is backed by our own guarantee of workmanship.
We also undertake to take up customer complaints or queries with manufacturers whenever possible.
Plumb Creek Plumbing carries only top quality fixtures, faucets and equipment for your project with a full warranty. If something goes wrong with fixtures you buy elsewhere, the expense for the repair will be yours.
If you purchase a plumbing fixture, water heater, or faucet from us, we provide an additional warranty so that if anything goes wrong we will repair it at no expense to you.
There is no warrantee on drain cleaning. We open a clogged drain but can not guarantee that it won't plug up again.(As we have no control over what goes down the lines after we leave)
Problems which arise outside the company's standard guarantee period may also be rectified free of charge, or at a partial charge, at Plumb Creek Plumbings discretion.
We provide service when you most need it. You can rely on us at Plumb Creek Plumbing.
For more information on our service plans or to schedule an appointment.
Call Today - (512) 398-6875
Checks and Cash are Accepted Credit Cards are Accepted